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Notes on getting found, answering fast and buying well

Practical guides for small business owners, written from the work we do. No fluff and no made-up numbers.

Enquiries2 min readWhat happens to an enquiry that arrives after you closeThree ways to handle the messages that come in at night, what each one takes, and an instant reply you can copy.Read the post
Buying a website2 min readFixed scope, explained: how to buy a website without surprisesWhat a good scope lists, how revision rounds and changes should work, and why paying in stages protects both sides.Getting found2 min readYour Google Business Profile: a 20-minute checklistThe settings that help people find you, trust you and get in touch, in the order worth doing them.

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